System Generated Emails Delayed

Incident Report for ABC Trainerize

Resolved

This incident has been resolved.

Posted May 02, 2024 - 12:28 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 02, 2024 - 12:09 PDT

Investigating

We are investigating reports that emails generated by the ABC Trainerize platform such as password resets and client invites are not sending. We are actively investigating and will update here as we progress!

Posted May 02, 2024 - 12:05 PDT

This incident affected: trainerize web users and trainerize mobile users.