Web and Mobile app performance issue

Incident Report for ABC Trainerize

Resolved

This incident has been resolved.

Posted Dec 26, 2023 - 13:19 PST

Monitoring

Our team has refreshed the database queries, and we’re monitoring app performance.

Posted Dec 26, 2023 - 13:15 PST

Investigating

Hello all, our team is actively investigating performance issues causing delays and unresponsiveness on both the web and mobile app. We'll provide an update at the earliest opportunity. Apologies for any inconvenience.

Posted Dec 26, 2023 - 13:11 PST