Resolved -
This incident has been resolved.
Jul 19, 09:03 PDT
Monitoring -
We have rolled back the changes introduced by CrowdStrike and have returned to normal operations! Thank you again for the all the patience as we worked to solve this issue.
Jul 19, 08:38 PDT
Update -
We have implemented a series of fixes that have improved performance. We are continuing to test and will provide further updates shortly.
Jul 19, 07:03 PDT
Update -
We continue to work towards a resolution. We will provide further updates as we have them.
Jul 19, 04:03 PDT
Update -
Thank you for your continued patience. We are still working towards a resolution.
Jul 19, 02:43 PDT
Update -
We are continuing to work on bringing ABC Trainerize back up and reverse the impacts from CrowdStrike. While we do not currently have an ETA, we have all hands on deck working to resolve this as quickly as we can. Thank you for your patience!
Jul 19, 01:24 PDT
Identified -
The issue has been identified and a fix is being implemented.
Jul 19, 00:51 PDT
Investigating -
Due to an unexpected impact from CrowdStrike, a third party provider we use, both our web and apps are currently experiencing server errors. We are working diligently to back out the changes and will provide further updates as we have them.
Jul 18, 23:00 PDT