Trainerize MyFitnessPal Synchronization

Incident Report for ABC Trainerize

Resolved

We've successfully resolved the issue with MyFitnessPal. The fix will apply automatically, ensuring a smooth experience for you and your clients.
We're currently monitoring the situation to ensure everything remains stable. Thank you for your patience and understanding throughout this process. If you encounter any further issues or have any questions, please reach out to our support team at help@trainerize.com.
Posted May 08, 2025 - 12:17 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 08, 2025 - 10:15 PDT

Investigating

We're currently experiencing an issue where MyFitnessPal meals may not be syncing through despite having the correct diary settings. This persists beyond hitting the "Sync Now" button used to manually sync meals.

Our team is aware and actively investigating and working on a fix. We apologize for any inconvenience this may cause. Your patience and understanding are greatly appreciated. Thank you!

For real-time updates, please visit: https://status.trainerize.com
Posted May 08, 2025 - 08:29 PDT
This incident affected: trainerize web users and trainerize mobile users.